It’s important to stay up-to-date on the most current and relevant information about coronavirus. These multilingual resources can help you understand more about coronavirus and how to care for yourself to prevent the spread of COVID-19.
Allegheny County COVID-19 Hotline
In order to best serve residents with questions and concerns about COVID-19, Allegheny County Health Department (ACHD) has partnered with United Way 211 to offer a 24/7 hotline. Please call 888-856-2774 to speak with a representative. Language services available.
Frequently Asked Questions (FAQs) about COVID-19 – UPMC
UPMC’s experts help answer some of the most common questions being asked about the coronavirus.
Coronavirus FAQ – English
Coronavirus FAQ – Arabic
Coronavirus FAQ – Dari
Coronavirus FAQ – Spanish
Coronavirus FAQ – French
Coronavirus FAQ – Nepali
Coronavirus FAQ – Swahili
Coronavirus FAQ – Chinese
Coronavirus FAQ – Kirundi
Coronavirus FAQ – Russian
Coronavirus FAQ – Uzbek
Coronavirus FAQ – Vietnamese
Coronavirus Fact Sheet – Washington State Department of Health
Learn the facts about COVID-19 with these fact sheets in multiple languages. The translated languages include:
English: Novel Coronavirus Fact Sheet (PDF)
Amharic: COVID-19 የህዝብ ጤና ምክረ ሀሳቦች (PDF)
Arabic: COVID-توصيات الصحة العامة الخاصة ب 19 (PDF)
Chinese Simplified: 新型冠状病毒 (PDF)
Chinese Traditional: 新型冠狀病毒 (PDF)
Hindi: COVID-19 Public Health हिदायते (PDF)
Japanese: COVID-19（新型コロナウィルス）に関する公衆衛生上の推奨事項 (PDF)
Khmer: វីរុសកូរ៉ូណាប្រភេទថ្មី (PDF)
Korean: 신종 코로나바이러스 (PDF)
Russian: Новый штамм коронавируса (PDF)
Somali: Caabuqa Xalfaafka Wadnaha (PDF)
Spanish: Nuevo coronavirus (PDF)
Tagalog: Mga Rekomendasyon ng Pampublikong Kalusugan sa COVID-19 (PDF)
Thai: ไวรัสโคโรนาสายพันธุ์ใหม (PDF)
Vietnamese: Vi-rút Corona Mới (PDF)
Helpful Videos & Information
Animated Video – Arabic
Animated Video – Burmese
Animated Video – Dari
Animated Video – English
Animated Video – Kinyarwanda
Animated Video – Russian
Animated Video – Spanish
Animated Video – Swahili
Informational video – Arabic
Informational video – Nepali
Informational video – Somali
Informational video – Spanish
Informational video – Swahili
Informational video – Ukrainian
Information about Healthcare and Testing
While our whole community is working to reduce transmission of COVID-19, it is important for those experiencing symptoms to be tested for the disease. There are a number of resources available for those who need to be tested. Insurance companies are waiving out of pocket expenses to be tested, and some facilities are offering testing in ways that minimize further disease transmission. The following is a partial list of community resources:
- UPDATE 03/24/20: Where to get tested & what you need to bring
- Highmark is waiving all out of pocket expenses for coronavirus testing for its fully insured Medicare Advantage, and Affordable Care Act plan members. https://www.post-gazette.com/business/healthcare-business/2020/03/05/COVID-19-testing-upmc-highmark-coronavirus-quest-diagnostics-labcorp-pittsburgh-insurance/stories/202003050185
- Cigna is waiving all out of pocket expenses for coronavirus testing for its fully insured plan members. https://www.post-gazette.com/business/healthcare-business/2020/03/05/COVID-19-testing-upmc-highmark-coronavirus-quest-diagnostics-labcorp-pittsburgh-insurance/stories/202003050185
- UPMC offering testing by doctor referral starting Tuesday, March 17th: UPMC will direct patients with symptoms consistent with COVID-19 to a specimen collection site in Pittsburgh’s South Side neighborhood. It will not be open to the public. Patients must be referred by a physician approved by UPMC’s infection prevention team. They must also have an appointment. https://www.wtae.com/article/upmc-addressing-coronavirus-testing-preparedness-efforts/31538782
- UPMC will cover the full cost of diagnostic testing for coronavirus, will allow early refills, offers 24/7 Nurse Line (1-866-918-1591), https://www.upmchealthplan.com/pdf/ReleasePdf/2020_03_13-telehealth-visits.html
If you are an immigrant and need help accessing any of these resources, please call the ISAC hotline at 412-742-4200 or submit an online referral. If you are experiencing symptoms related to coronavirus, please call 911 for instructions on what to do. Interpretation is available through 911.