We are currently experiencing technical issues with the ISAC multi-lingual telephone line. It should be fixed soon but until further notice, please submit referrals through the ISAC website. Thank you for your patience.
Connecting immigrants with information, services and resources!
BUILDING A STRONGER COMMUNITY & BRIGHTER FUTURE TOGETHER
Helping Refugees and Immigrants thrive in Allegheny County since 2014
Funded by the Allegheny County Department of Human Services
Helping Refugees and Immigrants thrive in Allegheny County since 2014
Funded by the Allegheny County Department of Human Services
What is ISAC?
With a single referral to ISAC, immigrants and service providers can connect with eight local agencies serving the immigrant community in Allegheny County.
ISAC partners include:
- Jewish Family and Community Services (JFCS Pittsburgh)
- Casa San Jose (a program of the Sisters of St. Joseph)
- Literacy Pittsburgh
- Family and Immigrant Connections of the Allegheny Intermediate Unit (AIU3)
- South Hills Interfaith Movement (SHIM)
- Bhutanese Community Association of Pittsburgh (BCAP)
- AJAPO
- Pittsburgh Hispanic Development Corporation (PHDC)
Each partner brings extensive experience in working with the county’s growing immigrant community and is committed to helping immigrants connect with information, services and resources to thrive in their new home.
Immigrants can expect to communicate with providers in their native language.
Our Impact
Referrals for Services
Countries of Origin
Neighborhoods Served
Languages Spoken
Who is Eligible?
ISAC offers support to individuals who meet the following criteria.
Resides in Allegheny County
Faces language or cultural barrier to accessing resources
Belongs to one of the following classifications:
- Immigrant
- Child of immigrant
- Individual from US territories
- Natural born US citizen (Individual born and raised outside the continental US)
Eligibility for local resources may vary depending on the specific needs.
Getting Support
The first step to getting help is completing a referral form. Once our intake team receives the form and assesses your eligibility, we’ll connect with you to talk about your specific needs and challenges and connect you with the right resources or with a Service Coordinator for additional support. Service Coordinators and Service Navigators will work with you to make referrals to service providers, help you navigate local resources, and help you understand what options are available to meet your needs.
Office Hours
Drop in office hours. No appointments are required!
Office hours are offered at various times and locations to enable individuals to access support easily. In addition to being able to submit a referral for assistance in-person, staff at ISAC office hours can provide help with mail handling, phone calls, voicemail management and application submissions, among others.
To access a printable PDF of our office hours, simply click on the button below.
Professional Training
Are you interested in team building, staff enrichment, or cultural education opportunities? Let us know!
JFCS Pittsburgh offers professional development training courses that are specifically tailored to meet the unique needs of your organization. To get started, simply click the button below. If you have any questions, please don’t hesitate to reach out to us at [email protected].