Immigrant Services & Connections was created as a five-agency partnership to help people in Allegheny County overcome language and cultural barriers to accessing services they need. ISAC serves hundreds of people every year, helping them connect to resources for everything from rent to school to disability services, and more. ISAC has no income restrictions for who we serve, but we do have some eligibility requirements to fit within our goal of helping those with language & cultural barriers who may not be able to get the help they need through other existing services due to lack of interpretation or restrictions on immigration status.

Who is eligible for ISAC?

1. Individuals who reside in Allegheny County with a language or cultural barrier

You must live in Allegheny County to receive services through the ISAC program. If you are contacting us from outside the county, please consider calling United Way at 2-1-1 or the Community COVID Hotline at 412-422-0400. Additionally, many of the ISAC partner agencies have programs can serve individuals in the surrounding counties, so you could try contacting the main numbers, as well.

2. Individuals who fall into one of the following categories:

  • Immigrants (including those who have naturalized)
  • Children of immigrants
  • Individuals from US territories (Puerto Rico, US Virgin Islands, etc.)
  • US citizens born and raised outside of the continental United States

Those who do not meet these requirements should call United Way at 2-1-1 or the Community COVID Hotline at 412-422-0400 to be directed to the appropriate services.

If you are a service provider referring someone who does not meet these qualifications, please refer them to the numbers listed above.

If you do meet these eligibility requirements, contact ISAC by calling 412-742-4200, emailing [email protected], or submitting a referral online at