ISAC does not go to people’s homes without your prior permission/notice. We will never show up at your home unannounced.   Whether you are waiting for an initial call back from ISAC regarding a request you submitted, or you are a current/previous client, ISAC staff always schedule appointments in advance. 

ISAC no visita los hogares de las personas sin notificarle y/o permiso previo. Nunca nos presentaremos en su hogar sin avisarle. Si usted está esperando por una llamada de ISAC en relación a una solicitud remitida, o usted es cliente actual o lo ha sido en el pasado, el personal de ISAC siempre agenda citas por adelantado.   

O ISAC não vai à casa de ninguém sem a permissão/aviso prévio. Nunca iremos à sua casa sem avisar. Seja você um cliente atual ou anterior, esteja aguardando um retorno inicial do ISAC sobre uma solicitação que você enviou ou esteja aguardando um retorno, a equipe do ISAC sempre agenda consultas com antecedência. 

آیزاک هیڅ وخت د چا کور ته له مخکینی خبر ورکولو او اجازې اخیستو پرته، نه ځي

موژ به هیڅکله هم ستاسو کور ته، تاسو ته له خبر درکولو پرته نه درځو. که تاسو له آیزاک څخه کومه غوښتنه کړې وي، په لست کې یاست او لومړنی تیلیفوني اړیکې ته انتظار یاست، او یا د آیزاک اوسنی یا پخوانی پېرېدونکی یاست، د آیزاک کارکوونکی به له تاسو سره مخکې له مخکې د لیدو او یا ټیلیفوني خبرو کولو وخت ټاکي.

 

آیزاک هیچ وقت بدون آگاهی قبلی و اخذ اجازه، به خانه مردم نه میرود. 

مایان قبل از اینکه با شما تفاهم صورت گیرد، بدون اطلاع دادن به شما به درب خانه شما نخواهند آمد.  

اگر شما از آیزاک کدام درخواست همکاری نموده اید، در لیست هستید و انتظار تماس تیلیفونی را دارید و یا شما مشتری فعلی یا قبلی آیزاک هستید، کارمند آیزاک اولتر برای صحبت ابتدایی با شما، وعده ای وقت و زمان را با شما تعین خواهند کرد. 

ISAC не приходит в дома людей без предварительного уведомления и вашего разрешения/согласия. Сотрудники ISAC всегда заранее устанавливают время общения с вами, как в случае вашего ожидания первичного звонка от ISAC по поводу вашего обращения, так и в случае если вы уже являетесь или являлись клиентом ISAC. 

Immigrant Services & Connections was created as a five-agency partnership to help people in Allegheny County overcome language and cultural barriers to accessing services they need. ISAC serves hundreds of people every year, helping them connect to resources for everything from rent to school to disability services, and more. ISAC has no income restrictions for who we serve, but we do have some eligibility requirements to fit within our goal of helping those with language & cultural barriers who may not be able to get the help they need through other existing services due to lack of interpretation or restrictions on immigration status.

Who is eligible for ISAC?

1. Individuals who reside in Allegheny County with a language or cultural barrier

You must live in Allegheny County to receive services through the ISAC program. If you are contacting us from outside the county, please consider calling United Way at 2-1-1 or the Community COVID Hotline at 412-422-0400. Additionally, many of the ISAC partner agencies have programs can serve individuals in the surrounding counties, so you could try contacting the main numbers, as well.

2. Individuals who fall into one of the following categories:

  • Immigrants (including those who have naturalized)
  • Children of immigrants
  • Individuals from US territories (Puerto Rico, US Virgin Islands, etc.)
  • US citizens born and raised outside of the continental United States

Those who do not meet these requirements should call United Way at 2-1-1 or the Community COVID Hotline at 412-422-0400 to be directed to the appropriate services.

If you are a service provider referring someone who does not meet these qualifications, please refer them to the numbers listed above.

If you do meet these eligibility requirements, contact ISAC by calling 412-742-4200, emailing [email protected], or submitting a referral online at isacpittsburgh.org/referral.