Email: [email protected]  |  Call: 412.742.4200

MAKE A REFERRAL

ISAC does not go to people’s homes without your prior permission/notice. We will never show up at your home unannounced.   Whether you are waiting for an initial call back from ISAC regarding a request you submitted, or you are a current/previous client, ISAC staff always schedule appointments in advance. 

ISAC no visita los hogares de las personas sin notificarle y/o permiso previo. Nunca nos presentaremos en su hogar sin avisarle. Si usted está esperando por una llamada de ISAC en relación a una solicitud remitida, o usted es cliente actual o lo ha sido en el pasado, el personal de ISAC siempre agenda citas por adelantado.   

O ISAC não vai à casa de ninguém sem a permissão/aviso prévio. Nunca iremos à sua casa sem avisar. Seja você um cliente atual ou anterior, esteja aguardando um retorno inicial do ISAC sobre uma solicitação que você enviou ou esteja aguardando um retorno, a equipe do ISAC sempre agenda consultas com antecedência. 

آیزاک هیڅ وخت د چا کور ته له مخکینی خبر ورکولو او اجازې اخیستو پرته، نه ځي. 

موژ به هیڅکله هم ستاسو کور ته، تاسو ته له خبر درکولو پرته نه درځو. که تاسو له آیزاک څخه کومه غوښتنه کړې وي، په لست کې یاست او لومړنی تیلیفوني اړیکې ته انتظار یاست، او یا د آیزاک اوسنی یا پخوانی پېرېدونکی یاست، د آیزاک کارکوونکی به له تاسو سره مخکې له مخکې د لیدو او یا ټیلیفوني خبرو کولو وخت ټاکي.

 

آیزاک هیچ وقت بدون آگاهی قبلی و اخذ اجازه، به خانه مردم نه میرود. 

مایان قبل از اینکه با شما تفاهم صورت گیرد، بدون اطلاع دادن به شما به درب خانه شما نخواهند آمد.  

اگر شما از آیزاک کدام درخواست همکاری نموده اید، در لیست هستید و انتظار تماس تیلیفونی را دارید و یا شما مشتری فعلی یا قبلی آیزاک هستید، کارمند آیزاک اولتر برای صحبت ابتدایی با شما، وعده ای وقت و زمان را با شما تعین خواهند کرد. 

ISAC не приходит в дома людей без предварительного уведомления и вашего разрешения/согласия. Сотрудники ISAC всегда заранее устанавливают время общения с вами, как в случае вашего ожидания первичного звонка от ISAC по поводу вашего обращения, так и в случае если вы уже являетесь или являлись клиентом ISAC. 

Utility Assistance Resources for Winter

bills, money, pay bills, utility bill

Winter can be a hard time of year, especially with high utility bills. Whether you need help with gas, electric, or water, these programs can help. If you are an immigrant and need help connecting to any of these resources, send us your information or call and leave a message in the language you are most comfortable speaking at 412-742-4200. Our office hour locations may also be able to help.

Utility Assistance
LIHEAP (Low Income Heat & Energy Assistance Program) opened November 1st to offer small grants to families and individuals to help pay gas and electric bills. See if you’re eligible and apply online, in person at your local County Assistance Office, by paper application via mail, or by calling 412-562-0330 or 866-857-7095.

For heating or electric crises, such as broken equipment, utility shutoff, leaking lines, or no fuel, you may be able to get help through LIHEAP Crisis. Call 412-770-3677 or visit your County Assistance Office for more info.

You may also be eligible for your utility company’s Customer Assistance Program. Call the customer service number listed for your utility company below to see how you can apply.

If you still need help, after applying for LIHEAP and your utility company’s assistance program, you may be eligible for assistance through the Dollar Energy Fund. Use this map to find a community organization near you to go and apply in person.

You can also check out this list of additional resources that may be able to help you pay utility bills.