Immigrant Services & Connections (ISAC) arose out of a needs assessment showing that immigrants with limited English proficiency and/or cultural barriers have trouble accessing services they are entitled to in our region.
ISAC is a six-agency partnership headed by Jewish Family & Community Services, and all agencies are experts in serving the growing immigrant community. Partners include Casa San Jose, a program of the Sisters of St. Joseph, Greater Pittsburgh Literacy Council (GPLC), Latino Family Center of the Allegheny Intermediate Unit, Northern Area Multi-Service Center (NAMSC), and South Hills Interfaith Movement (SHIM).
ISAC is funded by the Allegheny County Department of Human Services.
Our goals are to connect immigrants living in Allegheny County to existing services, programs, and communities, strengthen Pittsburgh’s ethnic communities and educate Allegheny County service providers about immigrants in the region, their needs and rights regarding culturally and linguistically appropriate services.
Our program client services include information & referrals (with interpretation when needed), service coordination (with interpretation when needed) to assess needs and connect clients to a full range of community connections, and bilingual navigation. Bilingual community workers provide ISAC clients with hands-on short-term assistance to help them learn to access services so clients become more independent.